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BYD battery replacement in Arjan

The correct battery for your BYD, brought to your parking bay and fitted free. Tested first, covered for up to 24 months.

BYD logo
  • Up to 24 monthswarranty
  • 20 to 35 minarrival in Arjan
  • Open 24/7every day
Pay your wayTabbyTamaraCardCash

The short answer

A BYD has two batteries: the large traction battery that drives the car, and a small 12V battery that runs the locks, screens and contactors. On many newer BYDs the 12V unit is a compact lithium battery; on others it is conventional lead-acid. Arjan Battery tests the 12V system, wakes a flat car and replaces lead-acid units at your door in Arjan and across Dubai.

The usual BYD call goes like this: the car showed 80 percent last night and this morning it will not unlock. The big battery is fine. The small one is not. This page explains the 12V side of a BYD, what we can do with it on the spot, and where we will tell you plainly that the part has to come from the dealer.

BYD battery at a glance

Make origin
China, BYD Auto (Shenzhen)
Battery technology
12V auxiliary battery: a compact lithium iron phosphate (LFP) unit on many newer EVs and DM-i hybrids; sealed lead-acid or AGM on others and on older petrol models.
Typical capacity
Lead-acid units about 45 to 60Ah. Lithium units are much smaller in amp-hours and are a BYD-specific part.
Size standard
DIN/EN cases where lead-acid is fitted; the lithium unit has its own shape and connector.
Where it sits
Under the bonnet on most models; in the boot area on some hybrids. We confirm from a photo.
Registration after fitting
Not needed on most models

Two batteries, and the small one decides

The traction battery under the floor stores the energy that moves the car. It is isolated by heavy switches called contactors whenever the car is off. The 12V battery is what powers the computers that close those contactors. If the 12V side is flat, nothing wakes up, and the charge in the big battery cannot be reached.

All our work on a BYD is on the 12V side. We do not open or disconnect the orange high-voltage cables. The technician measures the 12V battery, boosts it through the low-voltage terminals, and once the car is in ready mode checks that the DC-DC converter is charging it. If the 12V unit is lead-acid, it can be replaced there and then.

BYD low-voltage terms

Traction battery
The high-voltage pack under the floor, which BYD calls the Blade Battery. It drives the motors. We do not service it.
12V auxiliary battery
The small battery that runs locks, lights, screens and control units. This is the one behind most no-start calls.
LFP
Lithium iron phosphate. The chemistry of BYD's traction pack and, on many newer cars, of the 12V unit as well.
DC-DC converter
Does the job of an alternator. It steps high voltage down to charge the 12V battery, but only while the car is awake.
Ready mode
The state shown on the dash when the contactors are closed and the car can drive. A flat 12V battery stops the car reaching it.

Lead-acid 12V and lithium 12V in a BYD

Lead-acid 12VLithium 12V (LFP)
Where you find itOlder petrol BYDs and some hybrids and EVsMany newer EVs and DM-i hybrids
ShapeStandard DIN case with two postsCompact BYD unit with its own connector
When run flatLoses capacity each timeBuilt-in protection can cut the output until it is recharged
What we do at your doorTest, boost and replace from stockTest and boost; replacement only if the part is confirmed first
Life in UAE heatAbout 2 to 3 yearsUsually longer, but long storage still drains it

Never fit a lead-acid battery in place of the lithium unit

The car's charging voltage and the unit's own protection circuit are matched to each other. An ordinary lead-acid battery wired into that position is charged the wrong way and has no place to be clamped. If your BYD has the lithium 12V unit and it has failed, the correct part is a BYD one, and we will say so.

Signs the 12V side is the problem

  • The car does not respond to the key, the card or the phone app, though the main battery was well charged.
  • The screens stay dark or flicker, and the dash never shows that the car is ready to drive.
  • A low-voltage or power system warning appeared in the days before the car stopped waking up.
  • The car was parked for several weeks, for example during the summer holidays, with a dashcam or tracker connected.
  • The charging cable will not release from the port because the lock has no power to open.

BYD models we fit batteries to

Pick your model for the battery it takes. Not listed? Send us the registration card on WhatsApp.

BYD: Model by model

BYD Atto 3
Electric SUV. Most cars carry a small 12V lithium unit under the bonnet in place of a lead-acid battery. We test and boost it there, and check which part is fitted before promising a replacement.
BYD Seal
Electric saloon with a 12V lithium auxiliary battery on most cars. When it runs low the doors may not unlock and the car will not switch to ready, even with a full main battery.
BYD Han
Sold as an EV and as a plug-in hybrid. Most use the lithium 12V unit, but fitment differs by year and market, so we ask for a photo of the part under the bonnet first.
BYD Song Plus
Mostly seen as the DM-i plug-in hybrid. The 12V battery wakes the electronics and the hybrid system does the rest, so a weak one shows as a car that will not switch on at all.
BYD Qin Plus
Plug-in hybrid saloon with the same low-voltage layout as the Song Plus. Cars driven daily rarely have 12V trouble; cars left parked for weeks are the ones we get called to.
BYD Sealion 7
Electric SUV related to the Seal, with a lithium 12V unit on most cars. Powered tailgate, cameras and app connectivity all depend on that small battery when the car is parked.
BYD Shark 6
Plug-in hybrid pickup. Light bars, fridges and winches are usually wired to the 12V side, so tell us what has been added before we test for a drain.

How BYD Battery replacement works at your door

No app, no account. One message is enough.

  1. 1

    Send your pin and your car

    WhatsApp your live location with the make, model and year, or call. In a basement, add the tower name and bay number.

  2. 2

    Get the price and arrival time

    We reply with the battery options that fit, the full price and how long the van will take. Nothing moves until you say yes.

  3. 3

    We test before we fit

    The technician checks the old battery and the alternator first. If a jump start or a clean terminal fixes it, that is what you get.

  4. 4

    Pay and drive

    Cash, card, Tabby or Tamara at the car. Your warranty of up to 24 months arrives on WhatsApp before the van leaves.

Typical time at the car: 15 to 25 minutes.

Where we fit BYD Battery replacement

Our vans wait inside Arjan, between Umm Suqeim Street and Hessa Street. Everything inside the circle is a short drive without touching a highway.

5 km fast-response zone

Fast-response zone
5 km around Arjan
Also covered
All Dubai, Sharjah and Abu Dhabi
Hours
24 hours, 7 days
Open in Google Maps

What drivers around Arjan say

  • HassanArjan, Nissan Patrol
    2 weeks ago
    The Patrol would not start in the tower basement before work. The technician found the bay from the pin and level number I sent, tested the old battery and showed me the reading before changing it. He took the old one away with him.

    Battery replacement

  • JamesMotor City, Volkswagen Tiguan
    1 month ago
    My Tiguan has start-stop, so I asked if it needed an AGM battery. He checked the one fitted, confirmed it was AGM and fitted the same type, then coded it with a scan tool. Clear explanation of what he was doing at each step.

    Battery replacement

  • LaylaJVC, Kia Sportage
    3 weeks ago
    I thought the battery was finished because the car was slow to start. He tested the battery and the alternator and said the battery still had life in it and only needed a proper charge. He did not try to sell me a new one.

    Battery testing

  • MuhammadAl Barsha South, Toyota Corolla
    5 days ago
    I left the interior light on overnight. I sent my location on WhatsApp early in the morning and the car was running again before I had to leave for work. He told me to drive it for a while so the battery could recharge.

    Jump start

  • NouraDubai Hills, Lexus ES 350
    2 months ago
    The price was confirmed on WhatsApp before he set off and the invoice showed the same amount. The battery was changed in our driveway, and the radio and clock settings were still there afterwards.

    Battery replacement

  • OmarArjan, Mitsubishi Pajero
    1 week ago
    The battery gave up late on a Friday night after dinner. I did not expect anyone to answer, but they replied on WhatsApp and a technician came to the building car park. I paid with Tabby.

    Battery replacement

  • SarahStudio City, Mazda CX-5
    4 days ago
    My car had been parked for three weeks while I was travelling and it was completely flat. The technician jump-started it, then checked the charging voltage with the engine running to make sure the alternator was doing its job.

    Jump start

  • AaravDubai Science Park, Hyundai Tucson
    3 months ago
    The car would not start in the office car park at lunchtime. He replaced the battery while I went back to my desk and sent me a photo of the charging reading when he was done. The invoice has the warranty period written on it.

    Battery replacement

  • MaricelSports City, Nissan Sunny
    10 days ago
    My car did not start after my night shift. The technician jump-started it and tested the battery. He said it was weak and would probably need changing soon, but he left the decision to me.

    Jump start

The reviews shown here are a selection from our Google reviews.

BYD: common questions

Not answered here? Ask on WhatsApp. A person replies, at any hour.

Does a BYD electric car have a normal car battery?

It has a 12V battery, but not always a normal one. Many newer BYDs use a compact 12V lithium unit made for the car, and others use a conventional lead-acid or AGM battery in a standard case. A photo of the part under the bonnet tells us which you have.

Can you jump start a BYD that will not turn on?

Yes. Our jump start service connects a booster to the 12V terminals only, which wakes the computers and lets the car switch to ready. From there the car recharges its own 12V battery. We then test it to see whether it is holding charge.

Can you replace the 12V battery on a BYD Atto 3 or Seal?

If the car has a lead-acid 12V battery, yes, at your door. If it has the lithium unit, we test it, recover the car and tell you honestly that the replacement is a BYD part. Send a photo first and we confirm on WhatsApp before anyone travels.

Why did my BYD go flat while it was parked?

The 12V battery is only charged while the car is awake. Parked, it still feeds the alarm, the telematics unit and anything added later, such as a dashcam. After a few weeks that can empty it. Driving or waking the car every week or two usually prevents this.

Do you come to BYD owners in Arjan at night?

Yes, 24 hours a day. In Arjan and neighbouring communities the technician usually arrives in 20 to 35 minutes. Tell us the building, the basement level and whether the car is plugged into a charger, and we bring what the job needs.

Battery trouble right now?

Message your location. You will have a price and an arrival time within minutes, and a technician on the way from Arjan.

Open 24 hours. Free delivery and fitting. Up to 24 months warranty.

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